Terms and Conditions

Welcome to the Route and Roots website (routeandroots.com). These Terms and Conditions (“Terms”) govern your use of our Website and services. By accessing or using this Website, you agree to these Terms in full. If you do not agree with any part, please refrain from using the Website.

1. Website Usage

1.1 Intellectual Property
All content on this Website—text, images, graphics, logos, audio-visual material—is owned by Route and Roots or its licensors and protected by applicable intellectual property laws. You may not use, modify, reproduce, or distribute any content from the site without prior written permission.

1.2 Personal Use
This Website is meant for personal, non-commercial use. You may browse, access information, and submit bookings or inquiries related to our travel services.

2. Booking and Reservation

2.1 Availability
All bookings are subject to availability. Route and Roots reserves the right to modify or cancel bookings at its discretion.

2.2 Accuracy of Information
While we endeavor to provide accurate and up‑to‑date information (such as prices, itineraries, and availability), we cannot guarantee completeness or accuracy. It is your responsibility to verify details before making a booking.

2.3 Payment
Payments must be made according to the terms specified at the time of booking. Failure to meet these terms may result in cancellation.

3. Cancellations and Refunds

3.1 Cancellation Policy
Cancellation terms vary by tour, package, or service. Please refer to the specific booking details or contact customer support to understand applicable policies.

3.2 Refunds
Refunds, where applicable, are handled per our Refund Policy. Please review that policy for eligibility criteria and processing procedures.

4. Limitation of Liability

4.1 Disclaimer
All Website content is provided "as is" without warranties of any kind. Route and Roots makes no guarantees as to accuracy, completeness, or reliability of content or availability.

4.2 Limitation of Liability
Under no circumstances shall Route and Roots be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Website or services—even if advised of the possibility.

5. Privacy

5.1 Data Collection
We collect and process personal data in accordance with our Privacy Policy. By using the Website, you consent to the collection, use, and disclosure as outlined therein.

6. Modifications to Terms and Conditions

6.1 Updates
Route and Roots may update or modify these Terms at any time without prior notice. It is your responsibility to review them periodically.

6.2 Continued Use
Continued use of the Website after updates signifies your acceptance of revised Terms.

7. Governing Law and Jurisdiction

7.1 Applicable Law
These Terms are governed by the laws of [Jurisdiction], excluding conflict-of-law provisions.

7.2 Jurisdiction
Any disputes arising from these Terms are subject to the exclusive jurisdiction of the High Court of Jammu & Kashmir and Ladakh.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at operations@routeandroots.com.